Your local IT department.
Computer repair, home and office networks, security cameras, and ongoing tech support — handled in person by a working IT professional, right here in the Greater Pittsburgh area.
- Laptop diagnosticsdone ✓
- Wi-Fi dead zonesfixed ✓
- Camera install (4)online ✓
- Backupsrunning ✓
- Next visitas needed
Two kinds of clients. One standard of work.
Residential
- Computer & laptop repair and diagnostics
- Virus & malware removal
- Home Wi-Fi setup and dead-zone troubleshooting
- Security camera & video doorbell installation
- New device setup, data transfer & backups
- Patient, in-home help — no jargon, no rush
Small Business
- Office network installation & troubleshooting
- Hardware procurement, setup & replacement
- Business camera & surveillance systems
- Software installation & troubleshooting
- As-needed help desk support
- Monthly IT retainer for small offices (1–10 devices)
Simple, start to finish.
Tell us what's wrong
Send a service request with a quick description of the problem. Not sure what's wrong? That's fine — that's our job.
Get a clear quote
We'll follow up, ask a few questions, and give you a straightforward quote before any work starts. No surprises on the invoice.
We fix it
On-site or remote, we do the work, test it in front of you, and make sure you're set — with plain-English notes on what was done.
Local, direct, and accountable.
A real person, not a ticket queue
You work directly with the technician doing the job — the same person every time, who knows your setup and answers your calls.
Professional-grade work
DB3 is run by a working IT professional who manages servers and networks for a living. Your home office gets the same care as a data center.
Honest quotes, no upsells
You get a quote before work starts and a plain explanation of what's needed — and what isn't. If a $20 part fixes it, that's what we'll tell you.
Something not working?
Tell us about it — we'll get back to you with next steps and a quote.